[ARIN-consult] EoL for Email Templates

[Eric Van Tol]

If what I understand is true, only the POC contact and the like are slated to be retired, correct?  We personally have no problems with this, although there are likely members out there that make frequent enough updates to those items that would disagree with this sentiment.

If we are talking about SWIP templates, I wholeheartedly disagree with this proposal.  We, too, have systems that automatically create these templates based on assignment information garnered from our internal provisioning system.  It takes someone two minutes to peruse the accuracy of the 15 or so templates a week and email them to ARIN.  

The introduction of a web form as the only source to update such information will be a detriment to ARIN and a large population of its users, as it's likely that frustration, then apathy, would take over because updating items in bulk through a web form, quite frankly, sucks.  It's just plain time-consuming and will end up making everyone's life more difficult because the SWIPs would simply not be filled out.  I hate to say it, but it's true.  "Web 2.0" is mostly garbage and we don't need a "wizard" or "point and click" interface to do everything. 

I would be in favor of an API, but ARIN must realize that not every member out there has software folk in their employ regularly that are able to just whip up a new interface using the latest alphabet soup du jour.  And while it's probably not considered an API, the idea of being able to upload, say, a CSV file with all the appropriate information could also be something to consider.

SWIP = Serious Business

-evt

> -----Original Message-----
> From: arin-consult-bounces at arin.net [mailto:arin-consult-bounces at arin.net]
> On Behalf Of Middleton, Stephen R
> Sent: Monday, September 28, 2009 10:19 AM
> To: arin-consult at arin.net
> Subject: Re: [ARIN-consult] EoL for Email Templates
> 
> To Quote David Farmer:
> "To be honest, I can't really even imagine Email Templates going away.
> But, I do have some sympathy for Mark and ARIN's developers, do they
> have to support Email as a API forever and ever?"
> 
> My question to ARIN is this; since the inception of web based RSD
> requests, what is the percentage of requests (overall) that come in
> through email and through the web?
> 
> ARIN - RSD, do you have those numbers handy?
> 
> Thank you,
> 
> Stephen Middleton
> Verizon Services Operations
> IP Address Management
> IP and Data Backbone Engineering
> 703-390-0778
> 
> 
> -----Original Message-----
> From: arin-consult-bounces at arin.net
> [mailto:arin-consult-bounces at arin.net] On Behalf Of David Farmer
> Sent: Friday, September 25, 2009 7:41 PM
> To: arin-consult at arin.net
> Subject: [ARIN-consult] EoL for Email Templates
> 
> To be honest, I can't really even imagine Email Templates
> going away.  But, I do have some sympathy for Mark and
> ARIN's developers, do they have to support Email as a API
> forever and ever?
> 
> So maybe we should think about about this simply as a
> product life cycle question.  I expect my product vendors to
> have a replacement product out an operating for some time
> before they announce the End-of-Life for the previous product.
> Lets say 1 year for sake of discussion.  Then, I normally expect
> the vendor to provide support for a product for 3 to 5 years
> following the announcement of the the End-of-Life.
> 
> So, if ARIN were to fully have a new replacement for some
> Email Template released on 10/1/2009.  Then it might be
> reasonable to announce EOL for that template 10/1/2010, with
> support for the Template to cease on 10/1/2015.
> 
> If we think of Email Templates as a product that is 20 to 25
> years old, which was adapted from another product, a paper
> form, maybe 30 or more years old. (Although Paper forms are
> much older than that, they just weren't use for requesting
> Internet Resource until about 30 year ago or so).
> 
> So, maybe it is not completely unreasonable to consider a EoL
> process for for Email Templates.  But, I wouldn't be thinking
> about making them go away until like 2015 or beyond.
> 
> What do others think of something like that?  This would at
> least give Mark and the developers a light at the end of the
> tunnel, all be it a long tunnel from their prospective.
> 
> 
> ===============================================
> David Farmer                                      Email:farmer at umn.edu
> Office of Information Technology
> Networking & Telecomunication Services
> University of Minnesota		       Phone: 612-626-0815
> 2218 University Ave SE		       Cell: 612-812-9952
> Minneapolis, MN 55414-3029	       FAX: 612-626-1818
> ===============================================
> 
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