[ARIN-consult] [arin-announce] Call for Community Consultation -ARIN Resource Revocation Procedures

michael.dillon at bt.com michael.dillon at bt.com
Mon Oct 5 18:19:21 EDT 2009

> And if the organization comes after 6 months for their 
> revoked space, charge the regular renewal fee and on top of 
> that a penalty fee.
> So 90 days Warning.
> Suspend until 180 days then revoke.
> Ability to retrieve with a FEE until 365 days.

Any penalties and conditions should be clearly stated on the
invoice, not in fine print but clearly stated.

Currently the invoices have *NOTHING* about any of this,
not even mentioning the possibility of revocation for non-payment.
Instead they have far too much text about method of payment which
leads me to believe that the invoice has been designed by ARIN's
billing department.

Going forward, the BoT needs to set some standards for what is
on the invoices, and any revocation process and penalty charges
must be clearly stated right on the invoice.

In larger companies, the people who look after IP addresses
often have no direct contact at all with the payables department,
and instead rely on tortuous processes to forward the invoice 
through several people to get it paid at all.

However, accounts payable departments do pay very close attention
to the details written on the invoice, and do act on them. Woe betide
those who submit an ARIN invoice that has no P.O. number on it. The 
payables department doesn't care that you mentioned the P.O. number 
in email, and may never even see your email due to the tortuous route
mentioned above.

--Michael Dillon

P.S. How about a process to issue an email notice, one month before
the invoice is issued, and sent to the admin POC, informing them that
an invoice will be issued on such and such a date, and if they
want a PO number to be quoted please send it in before said date. 
And also explain the full terms of the revocation policy and penalties.

This would cost ARIN next to nothing, and keep people informed
who are not the billing POC. 

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