[arin-announce] 2017 ARIN Customer Satisfaction Survey Now Open

ARIN info at arin.net
Thu Nov 30 12:08:42 EST 2017

 From November 30 – December 14, ARIN is conducting a survey to
determine the current level of customer satisfaction with ARIN services
and to inform a path forward to make future improvements. This customer
satisfaction study will enhance the feedback collection we already
conduct throughout the year using transaction surveys, the feedback
button on the front page of the ARIN website, the ARIN Consultation and
Suggestion Process, and other feedback mechanisms.

As with our previous customer satisfaction survey, we are working with a
marketing research firm, Rockbridge Associates, to conduct this survey
and gain a better understanding of our performance in all areas of the
organization. The survey should only take about 15 minutes to complete
and is available (via confirmit.com) at:


We will randomly select winners to receive a $500 Amazon Gift Card
during the survey period. If you would like to participate, please
provide your name and an email address on the final page of the survey.
This information will only be used for the purposes of randomly
selecting and contacting survey prize winners. The names of the winners
will be announced. If you do not wish to be included in the random
drawing for a gift card, you can complete the survey without providing
your name and email address.

Your feedback is important to us, and we value your time to help improve
ARIN services. The survey is currently open. Let us know how we’re doing.

Thank you.

Richard Jimmerson
Chief Information Officer
American Registry for Internet Numbers (ARIN)

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