[arin-ppml] Policy Proposal: Customer Confidentiality

[Member Services]

ARIN received the following policy proposal and is posting it to the
Public Policy Mailing List (PPML) in accordance with Policy Development
Process.

This proposal is in the first stage of the Policy Development Process.
ARIN staff will perform the Clarity and Understanding step. Staff does
not evaluate the proposal at this time, their goal is to make sure that
they understand the proposal and believe the community will as well.
Staff will report their results to the ARIN Advisory Council (AC) within
10 days.

The AC will review the proposal at their next regularly scheduled
meeting (if the period before the next regularly scheduled meeting is
less than 10 days, then the period may be extended to the subsequent
regularly scheduled meeting). The AC will decide how to utilize the
proposal and announce the decision to the PPML.

In the meantime, the AC invites everyone to comment on the proposal on
the PPML, particularly their support or non-support and the reasoning
behind their opinion. Such participation contributes to a thorough
vetting and provides important guidance to the AC in their deliberations.

The ARIN Policy Development Process can be found at:
https://www.arin.net/policy/pdp.html

Mailing list subscription information can be found
at:https://www.arin.net/mailing_lists/

Regards,

Member Services
American Registry for Internet Numbers (ARIN)


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1. Policy Proposal Name: Customer Confidentiality

2. Proposal Originator: Aaron Wendel

3. Proposal Version: 1.0

4. Date: 9 June 2009

5. Proposal type: new

6. Policy term: permanent

7. Policy statement:

ISPs may choose to enter their own address and phone number in
reassignments and reallocations in lieu of the customer's address and
phone number.  The customer's actual information must be provided to
ARIN on request and will be held in the strictest confidence.

8. Rationale:

Customer contact lists are one of the most proprietary and confidential
pieces of information in any business.  The requirements for ISPs to
publish those lists via SWIP or RWHOIS runs contrary to good business
practices and invites competitors and others to solicit both individuals
and companies receiving reassignments and sub allocations from upstream
providers.

9. Timetable for implementation: immediate