[ppml] Policy Proposal 2003-3: Residential Customer Privacy
ARIN welcomes feedback and discussion about the following policy
proposal in the weeks leading to the ARIN Public Policy Meeting
in Memphis, Tennessee, scheduled for April 7-8, 2003. All feedback
received on the mailing list about this policy proposal will be
included in the discussions that will take place at the upcoming
Public Policy Meeting.
This policy proposal discussion will take place on the ARIN Public
Policy Mailing List (ppml at arin.net). Subscription information is
available at http://www.arin.net/mailing_lists/index.html
Director of Operations
American Registry for Internet Numbers (ARIN)
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Policy Proposal 2003-3: Residential Customer Privacy
Privacy of Residential Customer
Name and Address Information
Policy Proposal Statement:
ARIN guidelines presently state that privacy of an individual's
residential address information may be protected in WHOIS by
indicating "Private Residence". This policy proposal is intended
to provide additional information privacy through omission of an
individual's name from WHOIS, replacing their name with
The proposed policy would amend and modify the existing ARIN
guideline, forming a new, permanent policy.
Rationale and Justification:
With the continued growth and popularity of DSL service, increasing
numbers of individuals and small home-based businesses are taking
advantage of this technology. Many of these customers require /29
or larger assignments to support small networks. Knowing that WHOIS
is a public database, the majority of these customers have a viable
concern regarding the publication of their name and address information
in WHOIS. It is the responsibility of an ISP to support the needs of
their customers, and protect customer privacy whenever possible. This
policy specifically addresses the privacy issue on behalf of
The omission of personal name and address information from WHOIS is
analogous to residential telephone service. When residential phone
service is activated, the individual's name, address and phone number
are listed in the telephone directory. The individual may, however,
request an "unlisted" number, and their information is omitted from the
directory. This policy proposes the "listing" of the IP subnet in WHOIS,
but individual name and address information would be "unlisted".
It is the responsibility of the ISP to maintain complete and accurate
information regarding the customer's name, address, etc. This
information would be made available to ARIN (if requested) for audit
of netblock utilization in support of future allocations.
In these difficult times, home security and privacy is on everyone's mind.
As internet users, service providers and overseers, it is our combined
responsibility to do whatever is necessary to ensure the safety, and
protect the privacy of the internet community at large.