ARIN

> That makes my complaint an operational matter for ARIN, and not a  
> policy matter.

have you followed the procedure outlined at

	https://www.arin.net/participate/acsp/index.html

(noting that ARIN's members would not be well served by a system where
the last or loudest person to gripe about something got to set a define
operational practice, there still had to be a way for suggestions to be
made, evaluated, and potentially acted on, with transparency throughout.)