ARIN-discuss Message

[arin-discuss] The joy of SWIPping

I'd agree under that limited set of circumstances that you're probably  
OK.  However,
that was not the implication I got from your original note which  
seemed to advocate
this as a general purpose solution.

In the specific case you sited, I would think it would be better if  
the "admin" contact
still got someone at the customer, but, having the "tech" contact flow  
to your NOC
seems reasonable since your NOC is, essentially, a valid "tech"  
contact for the
site in question.

Thanks for clarifying.

Owen

On May 12, 2008, at 10:57 AM, Mark Danielson wrote:

> I appreciate your response Owen.  I certainly don't want to lead  
> anyone astray.
>
> While I'm aware of the "violation" of the letter, I don't agree that  
> it's against the spirit.  I do provide the legal business name of my  
> clients (at least how it's written in our contracts) and those names  
> can be pulled up in a variety of record systems that ARIN employs  
> (or anyone else who knows what s/he's doing).
>
> While I have a lot more to SWIP since I inherited this job, I make  
> an effort to validate all customer information and have never  
> refused public information when asked.  However, as some details are  
> subject to change frequently, I don't wish to maintain it in  
> multiple repositories.
>
> One rationalization is that the bulk of our customers reside within  
> our data centers and pay our NOC to monitor and maintain their  
> systems.  So, the contact information is not erroneous, but maybe to  
> some lacking, if they desire to talk to our customer directly.   
> Therefore, when an issue arises, the NOC handles the call, confers  
> with the customer and the situation is resolved appropriately.
>
> ________________________________________
> From: Owen DeLong [mailto:owen at delong.com]
> Sent: Monday, May 12, 2008 1:12 PM
> To: Owen DeLong
> Cc: Mark Danielson; arin-discuss at arin.net
> Subject: Re: [arin-discuss] The joy of SWIPping
>
> Just to clarify, my statement below is my own personal opinion
> and not necessarily that of ARIN or the ARIN AC.
>
> Owen
>
> On May 12, 2008, at 9:49 AM, Owen DeLong wrote:
>
>
> It does not, in my opinion, meet the requirements:
>
> 4.2.3.7.1. Customer organization information
> ISPs are required to demonstrate efficient use of IP address space  
> allocations by providing appropriate documentation, including  
> assignment histories, showing their efficient use. SWIP and RWHOIS  
> reassignments should show each client's organizational information.
>
> I do not believe your company's contact information qualifies
> as "Customer organization information".  It may be that ARIN
> has not yet noticed you doing this, but, this clearly violates
> the spirit of the policy, and, I believe the letter as well.
>
> Owen
>
>
>
> On May 12, 2008, at 8:38 AM, Mark Danielson wrote:
>
>
> When I SWIP I use our company's contact information except for the  
> legal
> business name of my customer.  Keeps things simple and meets the
> requirements.  I've never received any hassle from ARIN or my  
> customers,
> unless I neglect doing it.
>
> -----Original Message-----
> From: arin-discuss-bounces at arin.net
> [mailto:arin-discuss-bounces at arin.net] On Behalf Of Jeremy Anthony
> Kinsey
> Sent: Monday, May 12, 2008 10:18 AM
> To: Aaron Wendel
> Cc: arin-discuss at arin.net
> Subject: Re: [arin-discuss] The joy of SWIPping
>
>
> On May 8, 2008, at 7:38 PM, Aaron Wendel wrote:
>
>
> Is there any way that ARIN accepts SWIPS for dedicated hosting
> customers
> without a name and address?  I know they do this for private
> residences but
> what about commercial entities?
>
> Normally this isn't an issue for us but recently we've had a lot of
> customers complain about personal information tied to their IP
> addresses and
> demand that it be removed.
>
> Any suggestions?
>
> I would be curious about this as well.  We've had similar requests in
> the past.  Seems silly to me, because if someone really wanted the
> info that bad, they could still find it... Anyway.. Thanks!
>
> Regards,
> Jeremy Anthony Kinsey
>  e-mail: jer at mia.net
> _____________________________________
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